Main FAQs
Library of Frontive Health FAQs
Step 1: Sign the Frontive Health consent form Step 2: Go to FrontiveHealth.com to register IMPORTANT: The mobile phone number and email for Frontive He...
Fri, 1 Jul, 2022 at 2:16 PM
By far, the most common reason users do not receive an SMS verification code is because they mistyped their mobile number during registration. If you d...
Thu, 30 Jun, 2022 at 4:04 PM
Occasionally, we encounter an issue finding your information in your doctor's electronic health record (EHR). Usually, the issue is caused by a minor la...
Sat, 2 Jul, 2022 at 9:58 AM
Your access to Frontive Health does not expire. However, the length of Frontive Health's ACTIVE support varies depending on your doctor's protocol a...
Fri, 1 Jul, 2022 at 9:47 AM
Occasionally, a procedure gets cancelled or rescheduled. Frontive Health is designed to automatically detect these changes and update your information to re...
Fri, 1 Jul, 2022 at 10:33 AM
Within the 'Medication' tab, the Suggested Med Schedule provides an approximate guide to help users organize their various medications by time-of-da...
Fri, 1 Jul, 2022 at 2:16 PM
It's VERY IMPORTANT to remember that the information in Frontive Health reflects your surgeon's standard protocol for a procedure or treatment. Howe...
Mon, 4 Jul, 2022 at 12:52 PM
Medications in Frontive Health reflect your surgeon's standard protocol for your procedure. However, there are situations where all of your medications ...
Mon, 4 Jul, 2022 at 12:51 PM
Frontive Health works closely with your doctor to provide extensive support before and after your procedure or treatment. However, you may have a question t...
Fri, 1 Jul, 2022 at 11:23 AM
Frontive Health is NOT a two-way communication tool nor is it designed to alert your doctor or doctor's office at any time. If you need to contact your ...
Wed, 6 Jul, 2022 at 8:19 AM