FAQ

How to start using Frontive Health
See our "Getting Started with Frontive Health" video here. Step 1: Sign the Frontive Health consent form Approximately 14 days prior to your...
Wed, 6 Oct, 2021 at 2:17 PM
How long can I use Frontive Health before and after my surgery?
Frontive Health supports users starting at TWO (2) WEEKS BEFORE a procedure and stopping ONE (1) WEEK AFTER a procedure. The end date should coincide with t...
Wed, 29 Sep, 2021 at 1:16 PM
What if Frontive Health cannot match my health record?
Occasionally, we encounter a problem matching your registration information with the health record at your doctor's office. Usually, the issue is cause...
Wed, 29 Sep, 2021 at 1:42 PM
How to activate the Frontive Health Alexa skill
Besides access from any browser, Frontive Health can be used through our Amazon Alexa skill. Activating the skill is easy. Step 1: From the login screen ...
Thu, 7 Oct, 2021 at 10:35 AM
What if I don't receive an SMS verfication code at registration?
By far, the most common reason users do not receive an SMS verification code is because they mistyped their mobile number during registration.  If you d...
Thu, 7 Oct, 2021 at 1:23 PM